Dear Customer:
        In order to provide you with quality and efficient information services and continuously improve the quality of our services, we solemnly make the following commitments. Please supervise our services and work.

        1, Service goals
               Satisfy users, let users rest assured, wholeheartedly serve users, continue to improve, and continuously improve service quality.

        2, Service attitude
               Implementation of the first-responsibility system, the first customer service staff to receive inquiries, guarantees to provide solutions or related methods;
               The customer service staff will adopt the civilized language and normative words to properly handle the customer's inquiries;
               The customer service personnel always maintains an attitude and awkwardness. In any case, there is no dispute with the customer.

        3, Service time
               Xingyi Technology Website runs 365 X 7X24 all year round
               Manual service on duty: Daily 8:00 - 17:00

        4, Service mail:
                 [email protected]

        5, Consultation service acceptance and solution
                Phone reply < 1 hour
                Email reply < 2 business days
                Customer question response rate 100%

        6, Technical support to accept and solve
                Reply with common sense questions < 30 minutes
                Simple Question Reply < 1 business day
                Reply to complex questions < 3-5 business days
                Problems that cannot be solved for various reasons must be explained and explained to the user.
        7, Confidentiality commitment
                We respect the privacy rights of users. We will keep strict confidentiality of registration information provided by you. Unless permitted by laws and regulations or authorized by the confidentiality provisions of laws and regulations, we will never disclose it and never use it for business purposes.